DHMH Limited English Proficiency Coordinators
Please direct your questions to the OEOP Equal Access Compliance Unit staff:
Delinda Johnson | Delinda.Johnson@maryland.gov | (410) 767-5184
Tina Smith | Tina.Smith1@maryland.gov | (410) 767-6597
Language Assistance to Persons with Limited English Proficiency (LEP)
To ensure that persons with limited English skills can effectively access services, the Department of Health and Mental Hygiene’s (DHMH) Office of Equal Opportunity Programs (OEOP), Equal Access Compliance Unit has provided guidance to its local Limited English Proficiency Coordinators (LLEPC).
DHMH LLEPCs act as the liaison between the OEOP Equal Access Compliance Unit and their office/agency to address LEP concerns by assisting employees, clients, the general public who are limited English proficient, as well as other staff tasked with ensuring LEP individuals have equal access to services offered through DHMH and its programs.
The LLEPC also disseminates LEP information to the local entity staff and clientele, coordinates translation and interpretation services, where applicable, produces records and reports LEP data annually by July 30th, attends training, assists with training staff within their agency or office and forwards complaints of discrimination related to the delivery of services based on national origin or non-compliance of the LEP policy to the OEOP Equal Access Compliance Unit.
Materials to assist DHMH Coordinators
DHMH List of local Limited English Proficiency Coordinators( LLEPCs)
DHMH LEP Coordinator GUIDE
DHMH Limited English Proficiency ANNUAL REPORTING INFORMATION and Forms
DHMH LEP AGENCY SELF-ASSESSMENT and Language Assistance
DHMH Limited English Proficiency Services TRACKER
DHMH 2014 Interpretation, Translation and Visual Communication Services Packet
DHMH Bilingual Pay Request Form
Point To Your Language Poster
To obtain contractor rates for interpretation, translation and visual communication services, please contact the OEOP Equal Access Compliance Unit. Rate sheets are internal confidential documents and are not to be shared with offices or agencies outside of DHMH.
DHMH Policies and Notices
DHMH Limited English Proficiency Policy
DHMH Service Non-Discrimination Policy
DHMH Equal Employment Opportunity--Notice to the Public (English)
DHMH Equal Employment Opportunity--Notice to the Publice (Chinese)
DHMH Equal Employment Opportunity--Notice to the Public (French)
DHMH Equal Employment Opportunity--Notice to the Public (Korean)
DHMH Equal Employment Opportunity--Notice to the Public (Spanish)
DHMH Equal Employment Opportunity--Notice to the Public (Vietnamese)
U.S. Department of Health and Human Services Office of Civil Rights
Limited English Proficiency (LEP) – A Federal Interagency website
Understanding and Abiding by Title VI of the Civil Rights Act of 1964 – Department of Justice Video
Department of Justice Language Access Assessment and Planning Tool
InterpreTips YouTube Channel