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System options Consultant Bios

Collette Croze, MSW, Principal, Croze Consulting

Colette Croze is a private consultant specializing in public resource management, focusing on purchasing and design options for managed systems of care. Her work has taken her across the country to numerous States and Counties who have re-engineered public systems through the use of care management and risk arrangements with both public and private organizations. Recent consultations include work on incorporating population-based planning and process improvement into recovery-oriented service systems; analyzing effective strategies for reducing emergency department presentations and inpatient admissions; and using performance management to improve provider practices.

Ms. Croze has over thirty years’ experience in the public behavioral health system, working for county government and several states in senior management positions. She held Deputy Director positions in both Missouri's and Illinois' behavioral health systems and began her State government career in the Illinois’ Governor’s Budget Office. Prior to beginning her private practice, she was Senior Consultant to the National Association of State Mental Health Program Directors (NASMHPD) where she advised States on aligning public mental health systems with Medicaid managed behavioral healthcare initiatives. Ms. Croze currently consults to states and counties who are aligning their systems with health reform in order to maximize its positive opportunities for individuals with mental health and/or substance use disorders. She also serves as a coach for NIATx’s effort to increase substance abuse providers’ readiness for health reform.

Martin D Cohen, MSW

Mr. Cohen has more than 25 years experience in working with state mental health agencies to improve the provision of public mental health services. He has a long track record of assisting federal, state and local policy makers in the areas of strategic planning, finance, local systems development and managed care. He has worked with state and federal agencies to plan and implement comprehensive strategies for improving consumer services.

Mr. Cohen previously served as a deputy director and senior program consultant with the Robert Wood Johnson Foundation, and was a deputy assistant secretary in the Massachusetts Executive Office of Health & Human Services. He is on the faculty of the Harvard Medical School Department of Psychiatry, and is co-director of the Harvard/NASMHPD State Mental Health Leadership Program.

Victor A. Capoccia, Ph.D.

Victor Capoccia a Senior Scientist at University of Wisconsin where he conducts research and support for the Center for Health Enhancement Systems Studies and the Network for the Improvement of Addiction Treatment (NIATx) where he conducted access studies of health reform in Massachusetts, developed a provider readiness index for health reform, and designed and conducted provider learning collaboratives to expand and improve the quality of services. He is also an independent consultant involved recently in studies of access, quality and financing of public behavioral health services. Recent projects include: five state study of Medicaid expansion to low income childless adults; state behavioral health readiness and action steps to implement health reform; training and technical assistance sessions focused on health reform to provider associations, and national conferences (APHA, etc); and state guidance on block grant reviews.

As Program Director of the National Initiative to Close the Addiction Treatment Gap of the Open Society Institute he developed a project to increase awareness of and resources for the 20 of 23 million Americans who need but cannot obtain addiction treatment. The project provided communication support, technical data and organizational support to advocates seeking inclusion of mental health and addiction in national health reform policy.

At the Robert Wood Johnson Foundation, he led the Addiction Prevention and Treatment team, and designed workforce development programs for front line health workers. Projects that were designed and implemented included: the creation of NIATx; system redesign to implement evidence based practices; strategies to expand and effectively use Medicaid and related financing to expand access and quality; development of substance use disorder treatment standards by the National Quality Forum; and a comprehensive substance use policy research initiative. In addition, Jobs to Careers was a workforce development program designed to provide access to credentials for frontline non degreed health care workers,(including behavioral health). The program emphasized partnerships with workforce training resources, employers, and learning organizations, and used work-based learning to integrate learning and work.

He was the President of CAB Health and Recovery Services, Inc. a community based provider for prevention, inpatient, residential, outpatient, addiction and related health services and also served as Director of the City of Boston Community Health Services Division of Department of Health and Hospitals leading the city health department expansion of prenatal outreach, emergency medical services, HIV prevention, and substance abuse treatment efforts.

He served on the faculty of Boston College Graduate School of Social Work as an Associate Professor, publishing and teaching in the areas of community planning. During this period, he wrote Your Health a Boston Herald weekly column. He is an appointed member of the SAMHSA-CSAT National Advisory Council, and was an invited member of the Institute of Medicine Committee on Community Based Drug Treatment; and Chairman of CSAT’s National Treatment Plan workgroup on Improving Treatment Systems. He is currently a board member of three community based service organizations. He holds a PhD in Health Policy from Brandeis University’s Heller Graduate School.



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